Contacts
How to Reach Us
Have a question or a comment about themoortour.co.uk? The easiest way to get in touch with our team is by email:
What You Can Write About
We welcome messages on a range of topics, including:
- Questions about our reviews, guides and other content on crypto casinos for UK players;
- Corrections — if you have spotted outdated or inaccurate information, please let us know so we can fix it;
- General feedback on how we can make the website more useful;
- Partnership, advertising and business enquiries.
Response Time
We read every message we receive and do our best to reply within a few business days. During busy periods it may take a little longer — thank you for your patience.
Questions About Your Casino Account
Please note that themoortour.co.uk is an independent review and information website. We are not a gambling operator and we do not run any casino. This means we cannot help with matters relating to your account at a specific casino, such as:
- Deposits and withdrawals (including crypto payments);
- Bonuses, wagering requirements and promotional terms;
- Account verification (KYC), login problems or closed accounts.
For these issues, please contact the customer support team of the casino in question directly — you will usually find their contact options (live chat or email) in the "Support" or "Help" section of the casino's own website.
Need Help With Gambling?
If gambling stops feeling like fun and starts causing problems for you or someone you care about, free and confidential help is available in Great Britain:
GamCare operates the National Gambling Helpline on 0808 8020 133 (freephone, available 24/7) and also offers live chat and online resources at www.gamcare.org.uk.
You can also self-exclude from all UK-licensed online gambling companies at once via GAMSTOP (www.gamstop.co.uk).